Mobile Response Team
Mobile Response Team (MRT) | 24/7 Mental Health Crisis Support in Northwest Florida
º£½ÇÉçÇø’s Mobile Response Team (MRT) provides 24/7 mental health crisis support for children, teens and adults across Escambia, Santa Rosa, Okaloosa and Walton counties
If you or someone you love is experiencing a behavioral health crisis, our trained team can respond immediately by phone or in person—often within 60 minutes.
What is a Mobile Response Team?
A mobile response team provides on-site mental health support during urgent situations—helping individuals stabilize safely without unnecessary hospitalization or law enforcement involvement. MRT is available to help either over the phone or by coming to you in-person when needed. In addition to serving individuals, MRT partners with local law enforcement, schools, emergency rooms and other providers. MRT also provides after-care to ensure a smooth transition to the appropriate support services, such as substance misuse treatment,Ìýpsychiatric care, counseling and children’s services.
By coming to you and lowering barriers to treatment, MRT strives to get you the care you need, when and where you need it.
This prevents unnecessary hospitalizations due to mental health crises, diverts individuals from emergency departments or the juvenile justice/criminal system, maintains public safety and ultimately reduces trauma for those we serve.
When to call the Mobile Response Team
Option 1:
- A person is experiencing a behavioral health crisis and is willing to accept assistance.
- A person is expressing suicidal thoughts.
- A person is experiencing severe stress that results in a significant decline in functioning.
In any of these instances, call 850-281-5334 or 866-517-7766 for º£½ÇÉçÇø’s Mobile Response Team. Our team will guide you through the situation and may respond in person if needed.
Option 2:
- A person has attempted or is in immediate risk of attempting/completing suicide.
- A person is at immediate risk for aggression, violence or has committed a crime.
- A person is in need of medical attention.
In any of these instances, call 911.
Option 3:
Call 988 when someone is experiencing mental health-related distress – thoughts of suicide, mental health or substance use crises. The number operates through the National Suicide Prevention Lifeline’s network of more than 200 crisis centers across the country.
Common warning signs of a mental health crisis
MRT provides support to youth, adults and families who are showing signs of mental health issues that threaten stability within the home, school or community settings. Symptoms may include, but are not limited to:
- Anger
- Self-injury
- Suicidal or homicidal thoughts or behavior
- Extreme parent/child conflict
- Seeing or hearing things
- Depression or anxiety
